DESIGN SPRINT WORKSHOP FOR A GLOBAL INFRASTRUCTURE COMPANY
ViVA facilitated a design sprint workshop to future proof a company's workplace transformations
PROJECT LEAD
PROJECT TEAM
PARTNERED WITH
In-house
Context
The management of a distributed workforce providing business-to-business advisory services requires sophisticated approaches. This requires innovative responses to meet the drive for efficiency while producing more value-add client services.
Challenge
A global infrastructure, transportation, and utilities company wanted a pulse-check to future proof their business transformation strategies. The changes they considered impacted the national management structure of their commercial health and safety teams.
Approach
The ViVA work design team facilitated a design sprint workshop to test the veracity of changes to a matrix management structure involving business service expertise and geographical regional management.
Outcomes
ViVA introduced service design strategy, process, and tools to their executive and senior leadership teams. They facilitated their planning toward work system reliability and resilience with realistic implementation timelines.