ViVA health at work helps businesses design good work. Our focus is on how you work best: what do you do, how do you do it, what equipment do you use, what do you think about it, why do you do it, and how could it work better?
We analyse products, tasks, jobs, systems, user interface, and customer journeys, including the ‘internal customer’, like workers. We help businesses develop their work design literacy, capability, and capacity. We partner with you to understand the nature of the work, the strategies and goals, the environment, and the needs of your people. We apply principles of human factors, ergonomics, human-centred design, and system resilience.
We believe that good design leads to great performance. The health, happiness, and engagement of workers is vital to productivity, creativity, and innovation. Alignment with company values, such as design for sustainability, can shape the workforce strategy – who you attract and why they stay.
Good ergonomics means great economics too.
Good Work occurs by design – a systematic approach to enquire, engage, and connect with workers to understand what they do, how they do it, what resources are needed, in which environments, with whom, and how it could be done better. DESIGN is a way of thinking and a practice, and Good Work Design involves empathising with workers to co-create a better world.
Learn more about the methods of good work design through our Good Work Design Experience.
The ViVA business includes our sub-brands that address aspects of environmental and work design to support cognitive and physical performance, social relations and workplace climate, productivity, health & wellbeing, and knowledge & skills development.
How people perform, make decisions, and respond to demands in the workplace are determined by job and work design: how they interact with the environment, equipment, tools, systems, and each other. Design can shape performance.
The physical capabilities of workers can be accommodated and optimised through effective work design. Participatory ergonomics, work and job design, and environmental design can ensure adequate physical engagement to the “just right” degree for ongoing health and conditioning.
A productive workplace relies on a positive climate and supportive culture. This is influenced by factors such as leadership strategy, management methods, the environment, technological support, job autonomy, independence, control, workload, job security, support, recognition, and reward.
Employee performance in the office is critical to how decisions are made and executed throughout the business. The health and productivity of the office worker is dependant upon physical, cognitive, psychosocial, environmental, and organisational factors. We specialise in micro- and macro-ergonomics for the office worker.
ViWell provides evidence-based strategies to boost employee health, wellness, and engagement through collaboration, co-design, and education. A well-designed and implemented plan can create a culture of fun, contribute to personal and company resilience, and prevent burn-out by addressing sedentary environments, fatigue, physical fitness, mental agility, and positive thinking.
Educating employees about the health benefits (physical and mental) of good work design is key to engagement. Workers can benefit from learning more about work design so that they can contribute in meaningful ways. Certified ergonomics training, webinars, and ViTool Talks are offered.
Human-centred design considers people at the centre of a work strategy: How will the workers thrive under certain conditions? This approach focuses on usability and customer experience, often considering internal customers, like the employees and their experiences, within a whole-of-business profile.
We ask: Are jobs designed so that they are meaningful, the workload manageable, and the work system reliable and predictable? Will machinery and mobile plant be operated productively? Will the environment be conducive to high-concentration tasks when it is needed? Can it accommodate people with different sensory types (how much or how little noise and distractions, touch, or visual stimuli they want and need, for example)? Are jobs agile and flexible? Is a work-from-anywhere strategy effective? Do people feel safe at work? Are jobs health conditioning so that people achieve greater health when working? Can people socialise, learn, and develop through positive relationships that are established at work? Is the work designed with diversity in mind so that people of varying size, shapes, literacy, sex, and culture can participate? Do the activities harmonise with the natural world?
We study people, culture, customs, habits, activities, environments, tools, equipment interface, and work climate. We synthesise complex research and combine this with empirical evidence: observing people at work, and speaking with those who know the work best, such as the workers. We involve these subject-matter-experts when considering a work problem or opportunity, then engage pragmatic, co-design strategies to resolve these challenges and develop new work methods.
We draw from physical, cognitive, psychological, and neurosciences; systems design; and organisational science to inform our human-centred practices. Work design involves a system of discovery; the formulation of concepts, strategies, and features; back-and-forth development; trails with different scenarios; implementation with ongoing evaluation; training; communication; and celebration.
We foster learning teams who want to continue to build these skillsets internally so that work design becomes embedded in the fabric of how business is done. The results can be award-winning. Businesses that engage this human-centred design thinking are fiercely competitive. This agility allows businesses to continually address market realities.
ViVA health at work has operated since 2005 as a specialised consultancy service to provide a team of advisors, educators, designers, and trainers in human-centred work, health, and wellness. We support a range of industries, including mining, construction, transportation, agriculture, utilities, manufacturing, distribution centres and supply chains, retail, finance, technology, healthcare, education, customer service, and architecture & design. We are devoted to the welfare of our client’s business, people, and culture. We partner in human-factors research projects also.
We primarily service Australia, New Zealand, and South‐East Asia with our headquarters in Southeast Queensland, Australia. However, our remote on-line training and assessment services can be delivered and accessed globally.
Workplace assessment can benefit from exercise conditioning and yoga sciences: advanced ergonomics practitioners can take a systems approach to better reflect their understanding of complexity
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Distributed workforce management is not new, but the epic change of work design during pandemic management is a confronting yet opportunity-laden experience for most organisational
