Allocating workspace for a hybrid workforce
ViVA enabled a utilities company to successfully transition to an efficient, person-centred approach to their hybrid work strategy.
PROJECT LEAD
PROJECT TEAM
PARTNERED WITH
In-House
Context
Implementing a hybrid work strategy presents several organisational challenges, often requiring a comprehensive approach to align business needs, employee expectations, and operational logistics. Employees need role clarity, effective communication, a means for collaboration, technology support, equity, inclusion, real estate space, health measures, wellbeing avenues, and change support.
Challenge
A utilities company wanted to optimise its real estate footprint to align with their hybrid work strategy. The goal was to reduce workspace allocation from 0.8 to 0.6 desks per 10 employees, supporting a work-from-anywhere model. This required coordination among procurement, change management, employee experience, safety, and health and well-being teams to design a balanced and effective strategy.
Approach
ViVA conducted site visits and consulted with employees and team leaders, identifying and classifying their workspace preferences. ViVA’s provided education on contemporary practices and decision-making support on determining work team allocations. Additionally, ViVA provided train-the-assessor education in office workstation ergonomics to a diverse group of selected trainees, including interactive education modules embedded in the company learning management systems.
Outcomes
Reduced workspace allocation that achieved the company’s target, while supporting employees with empowered decision-making, training on custom workstation set up in any work location, and team collaboration strategies when geographically distributed.