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OFFICE CHAIR PURCHASE SELECTION

ViVA mediated an important decision making process impacting on 100's of workers in the selection of an effective office workstation chair.

PROJECT LEAD

PROJECT TEAM

Solo

PARTNERED WITH

Project sponsor

Context

The purchase of an office chair can be a costly exercise, reflective of company aesthetics and branding, and impactful to worker performance, engagement, health, safety, and productivity.

Challenge

A financial institution sought support on their office chair selection to mediate the different departmental views on the ideal chair for their business.

Approach

The ViVA project lead met with the business decision makers, reviewed the national standards on office chairs, the scientific literature, and the views of the different business units. The ViVA project lead examined the job roles and cohorts of worker profiles, developing a taxonomy of decision factors and a methodology to inform transparent, weighted decision making on purchasing decisions and chair selection. This included engaging end-users and focus group trials.

Outcomes

The business used this valid, purpose-led, task-based decision-making method to inform their selection on their office chair, reconciling the different views in the business to align with company strategy while serving their aesthetics, branding, worker health, and productivity values. The project lead developed a position paper as a resource to industry on this issue.