SENSE-MAKING OF WELLBEING SURVEY DATA
ViVA blended science with discriminatory filtering of company wellbeing data sets to determine the most crucial areas to focus on improving teaching and leadership staff experiences.
PROJECT LEAD
PROJECT TEAM
PARTNERED WITH
Software Solutions Company, Beamible
Context
Workplace culture, health, and wellbeing surveys are common strategies in organisations when they want to address the health and wellbeing needs of their people. However, many times businesses do not know what to make of this data, staff do not receive feedback on the findings, potential high-impact strategies are unrealised, and staff suffer ‘survey fatigue.’
Challenge
A school-level education provider wanted to better understand past wellbeing survey data to inform their health and wellbeing strategies. They had commenced workload management investigations but needed clarity and validation on their approaches.
Approach
The ViVA human factors team reviewed scientific literature from organisational psychology and neurological behavioural-based studies, applying four filters to the existing organisational wellbeing data sets. The team conducted two-tiered thematic analysis and reviewed the trends in the company wellbeing data.
Outcomes
ViVA found the most compelling and discriminatory data to inform targeted interventions, dispelling some organisational assumptions on priority strategies, and altering the trajectory of business activity to focus on the issues that mattered most to the staff. In this instance, staff craved a sense of ‘belonging,’ so this led the design philosophy when resolving other known issues, like workload management. The disclosures helped the central office empathise with the work realities of their staff.