VISUAL REMOTE GUIDANCE HEAD-MOUNTED TABLET TECHNOLOGY TRIALS
ViVA led research and design sprint workshops to examine the business use cases on integrating visual remote guidance head-mounted tablet headwear in mining maintenance practices.
PROJECT LEAD
PROJECT TEAM
PARTNERED WITH
University of Queensland Sustainable Minerals Institute, Real Serious Games, EMESRT
Context
There are significant skills and staffing shortages in the heavy industries, many of which can be resolved through the assistance and integration of new technologies.
Challenge
A mining industry group was curious about the implications of using visual remote guidance in tyre maintenance practices. They needed empirical evidence and business use cases on its application.
Approach
The ViVA human factors team led industry-funded and sponsored research on the integration of visual remote guidance headwear in the mobile plant maintenance. This included applying a systems approach to examine fundamental research on human-technology interactions, considering the inclusivity criteria, facilitating focus group design workshops, and leading industry design sprint workshops. The work graduated to progressively testing the technologies in work systems under different conditions, and developing the parameters on agile design evaluation.
Outcomes
ViVA published research through the funding body with content as a model of testing the integration of these technologies in maintenance work systems. The findings led to discoveries on use cases, some of which were not originally imagined in the early focus groups, showing the benefits of this rigorous and graduated case analysis approach.
Funded by: ACARP
Funded by: ACARP
Image credit: VR Vision