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CASE STUDIES

ViVA applies design thinking and strategies to approach diverse work-related challenges: ‘Work’ is our design medium.

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ViVA led the blend of scientific-approaches and contemporary data-driven analytics on job design to produce an architectural road map on meaningful cost savings and job re-design initiatives in the school education sector.

JOB (RE)DESIGN & WORKLOAD MANAGEMENT IN THE EDUCATION SECTOR

Through job analysis, wellbeing survey review, occupational injury data analysis, and job design studies, ViVA effectively identified 4 distinct causational pathways of occupational psychosocial risk impacting on school staff and leadership.

DETERMINING CAUSATIONAL PATHWAYS OF OCCUPATIONAL PSYCHOSOCIAL RISK FACTORS IN THE EDUCATION SECTOR

ViVA redefined the idea of an effective customer service and work space, placing worker performance and health at the forefront of effective customer interface. This enabled a balanced design framework catering to different sensory preferences of the team in a small, open plan, customer-service space.

NEURODIVERSITY AND DESIGN FOR SENSORY PREFERENCES IN CUSTOMER SERVICE CENTERS IN THE FINANCE SECTOR

ViVA provided the human factors and sociotechnical systems perspective on workplace investigations, outlining five fundamental questions to guide event analysis and investigative approaches.

INCIDENT INVESTIGATIONS AND ACCIDENT CAUSATION ANALYSIS

ViVA led research and design sprint workshops to examine the business use cases on integrating visual remote guidance head-mounted tablet headwear in mining maintenance practices.

VISUAL REMOTE GUIDANCE HEAD-MOUNTED TABLET TECHNOLOGY TRIALS

ViVA applied a human factors approach, curating stories from several points of view in a new book, Healthcare Insights. The book provided balanced views on healthcare experiences, constraints, and opportunities for design improvements in healthcare service delivery.

EXPLAINING DIFFERENT POINTS OF VIEW IN HEALTHCARE EXPERIENCES

ViVA provided a popular design-sprint workshop for occupational physicians, providing education on work redesign while fulfilling their continuing education requirements.

OCCUPATIONAL MEDICINE PRACTITIONER DESIGN SPRINT WORKSHOPS

ViVA blended science with discriminatory filtering of company wellbeing data sets to determine the most crucial areas to focus on improving teaching and leadership staff experiences.

SENSE-MAKING OF WELLBEING SURVEY DATA

ViVA applied a student-centred approach, using contemporary cognitive work analysis and focus group participatory practices to re-design undergraduate occupational therapy curriculum and assessment.

UNDERGRADUATE CURRICULUM DESIGN

ViVA provided the verification to qualify an energy sector corporate client for the Green Star Ergonomics Credit on their office fit out.

GREEN STAR ERGONOMICS CREDIT IN OFFICE FIT-OUTS

ViVA provided the human-centred design parameters on aviation flight crew staff's interaction with beverage and soup vessels to suit the constraints of air travel and the capabilities of diverse workers.

AVIATION CABIN CREW TASK RE-DESIGN

ViVA blended science with contemporary integrated risk assessment methods to determine a preferred chute design for meat processing cutting lines.

MEAT PROCESSING AND PACKAGING TASK DESIGN ANALYSIS

ViVA blended science with contemporary methods to engage gas cylinder staff in the analysis. They determined hazard trends and task-based manual task and psychosocial risk exposures, including predictive analytics on work re-design intervention to help the organisation prioritise their strategies.

HEALTH AND WELLBEING OF STAFF WORKING IN MANUFACTURING, WAREHOUSING, DISTRIBUTION, AND RETAILING OF COMPRESSED GASES IN CYLINDERS

ViVA blended science with contemporary methods to engage aged care staff in work analysis. They determined hazard trends and task-based manual task and psychosocial risk exposures, including predictive analytics on work re-design intervention to help the organisation prioritise their strategies

AGED CARE WORK HEALTH AND SAFETY HAZARD EXPOSURES

ViVA provided the sociotechnical systems analysis on injury causation in river ferry enginee rooms and maintenance tasks, adding recommendations for ferry and work system design improvements.

INVESTIGATIONS ON INJURY CAUSATION OF RIVER FERRY MAINTAINERS

ViVA provided the human-centred ergonomic design parameters on ferry gate design for interactions by diverse ferry staff and maintainers while maintaining passenger safety.

PONTOON FERRY GATE DESIGN & ERGONOMIC RISK FACTORS

ViVA provided the integrated risk assessments, task re-design advice, workplace education, and support to respond to regulatory investigations on manual tasks in tyre recycling.

INVESTIGATIONS - TYRE RECYCLING

ViVA mediated an important decision making process impacting on 100's of workers in the selection of an effective office workstation chair.

OFFICE CHAIR PURCHASE SELECTION

ViVA led research that resulted in the development of animated scenario education and formative, interactive learning modules on off-the-road tyre handling fatal hazard exposures.

MINING OTR TYRE HANDLING FATAL HAZARD EDUCATION

ViVA facilitated an industry design workshop to develop a taxonomy of fatal hazard exposures in mining tyre handling operations.

Mining OTR tyre handling fatal hazard analysis

ViVA applied a human factors approach, curating stories from practitioners in a new book, Ergonomic Insights. The book provided balanced views on ergonomic implementation strategies, included successes and challenges.

EXPLAINING PRACTITIONER SUCCESSES AND CHALLENGES VIEW IN WORKPLACE ERGONOMICS

ViVA helped a transport company determine human-centred approaches and critical hazard exposures to inform the re-design of their bitumen trailer.

Redesign of a Bitumen Trailer

ViVA provided the human-centred design specifications for the wheelhouse to support the procurement and design of a new fleet of local government river ferries.

RIVER FERRY WHEELHOUSE DESIGN STRATEGIES

ViVA provided the integrated risk assessments on wind turbine maintenance tasks to inform the task re-design control strategies in the renewable energy sector.

ERGONOMIC RISK ASSESSMENTS OF MAINTENANCE TASKS IN WIND TURBINES

ViVA provided the extensive, contextualised, contemporary manual task risk management education workshops to distinct divisions of a local government entity.

MANUAL TASK RISK MANAGEMENT TRAINING IN LOCAL GOVERNMENT

ViVA led a human-centred, design approach to examine complex system factors contributing to machinery crush & entanglement incidents at an underground metalliferous mine site. This paved the way for a future-forward mining automation strategy that integrates digital technologies and automation in sustainable operations.

UNDERGROUND METALLIFEROUS MINING CRUSH & ENTANGLEMENT WORK FACTORS

ViVA enabled a systems view to tackle a complex phenomenon of hand injury risk exposures in off-the-road tyre maintenance.

OPEN CUT MINING, TYRE MAINTENANCE, AND HAND AND FINGER INJURIES