CASE STUDIES

ViVA applies design thinking and strategies to approach diverse work-related challenges: ‘Work’ is our design medium.

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complexity of the challenge

ViVA provided guidance to shift incident investigations from compliance to resilience through systemic solutions.

Transforming Investigations into Systemic Safety Improvements

ViVA blended service design with human systems engineering in a co-design workshop with an innovator in trucking technology.

Scalable Technology Solutions for the Trucking Industry

ViVA developed comprehensive design guidance material and provided the scope on establishing a classroom design advisory council.

Environmental design in the education sector

ViVA co-crafted diversity frameworks to transform inclusivity policies into actionable and measurable workplace outcomes.

Crafting a 'Design for Diversity' Framework

ViVA facilitated design sprint workshops to craft challenge statements and frame the users’ needs on risk assessment tools

Risk Assessment through Digital Storyboards

Optimising glove design to transform workplace safety and functionality for better human performance.

IMPROVING GLOVE DESIGN THROUGH HUMAN FACTORS ANALYSIS

ViVA provided comprehensive health risk assessments describing fleet mechanic job roles.

Heavy Vehicle Mechanic Job Analysis

Discovering time and space through business meeting efficiencies.

Creating Time and Space by Redesigning Efficiencies in Work Meetings

ViVA applied scientific-approaches and data-driven job design analytics to create a road map on cost savings and job re-design initiatives in the education sector.

JOB (RE)DESIGN IN THE EDUCATION SECTOR

Using mixed methods, ViVA identified four causational pathways of occupational psychosocial risk impacting on school staff and leadership.

OCCUPATIONAL PSYCHOSOCIAL RISK FACTORS IN EDUCATION

ViVA developed the workshop content and exercises to help a health and safety team deliver a workshop on work design initiatives to other business units.

WORKSHOP FACILITATION ON WORK DESIGN STRATEGIES

ViVA provided scientific literature review, definitions, and a journey map of staff attrition patterns to guide an executive workload reference group.

WORKLOAD MANAGEMENT IN SERVICE INDUSTRIES

ViVA, sponsor of the WhyWork® Podcast, customised design-sprint workshops and special-release industry podcast episodes.

SPECIAL-RELEASE PODCAST EPISODES - WhyWork

ViVA provided a design framework to improve both customer and finance representative work experiences.

DESIGN FOR SENSORY PREFERENCES IN CUSTOMER SERVICE CENTERS

ViVA provided the human factors and systems perspective on workplace investigations, outlining five key questions to guide investigative approaches.

INCIDENT INVESTIGATIONS AND ACCIDENT CAUSATION ANALYSIS

ViVA led research and design sprint workshops to examine the business use cases on integrating visual remote guidance head-mounted tablet headwear in mining maintenance practices.

VISUAL REMOTE GUIDANCE HEAD-MOUNTED TABLET TECHNOLOGY TRIALS

ViVA led research on developing and integrating effective OTR tyre handling hazard education material in industry.

INTERACTIVE, ANIMATED LEARNING MODULES IN OTR TYRE MAINTENANCE

ViVA provided a popular design-sprint workshop for occupational physicians, providing education on work redesign while fulfilling their continuing education requirements.

OCCUPATIONAL MEDICINE PRACTITIONER DESIGN SPRINT WORKSHOPS

ViVA blended science with contemporary trends on understanding wellbeing data to determine crucial areas to focus on when improving teaching and leadership staff experiences.

SENSE-MAKING OF WELLBEING SURVEY DATA

ViVA applied a student-centred approach, using cognitive work analysis in focus groups to re-design undergraduate curriculum and assessment.

UNDERGRADUATE CURRICULUM DESIGN

ViVA provided the verification to qualify an energy sector corporate client for the Green Star Ergonomics Credit on their office fit out.

GREEN STAR ERGONOMICS CREDIT IN OFFICE FIT-OUTS

ViVA provided the human-centred design parameters on aviation flight crew staff's interaction with beverage and soup vessels to suit the constraints of air travel and the capabilities of diverse workers.

AVIATION CABIN CREW TASK RE-DESIGN

ViVA's "Jessie" interactive office education case study made workstation set up learning fun and effective

Jessie ViOffice Interactive, Animated, Case Study Education

ViVA curated stories from several viewpoints in a book, Healthcare Insights. These consumer, practitioner, and design strategy views provide insights on healthcare improvements.

DIFFERENT POINTS OF VIEW IN HEALTHCARE EXPERIENCES

ViVA provided specialist health, wellbeing, and transformative work design support for the development of global resources for the built environment.

INTERNATIONAL WELLBEING DESIGN ADVISORIES

ViVA blended science with contemporary integrated risk assessment methods to determine a preferred chute design for meat processing cutting lines.

MEAT PROCESSING AND PACKAGING TASK DESIGN ANALYSIS

ViVA analysed the work of gas cylinder staff. They determined integrated physical and psychosocial risk exposures, advising on work re-design interventions.

WORKING WITH COMPRESSED GASES

ViVA blended science engaged care staff in work analysis. They determined physical and psychoscial risk exposures, advising on work re-design interventions.

AGED CARE WORK HEALTH AND SAFETY HAZARD EXPOSURES

ViVA enabled a utilities company to successfully transition to an efficient, person-centred approach to their hybrid work strategy.

Allocating workspace for a hybrid workforce

ViVA provided the sociotechnical systems analysis on injury causation in river ferry engine rooms and maintenance tasks with recommended design improvements.

INJURY INVESTIGATIONS FOR RIVER FERRY MAINTAINERS

ViVA provided a person-centred and systems-oriented review of the acoustic treatments in the indoor firing range, recommending work design improvements.

ENVIRONMENTAL DESIGN REVIEW OF AN INDOOR FIRING RANGE

ViVA provided the human-centred ergonomic design parameters on ferry gate design for interactions by diverse ferry staff and maintainers while maintaining passenger safety.

PONTOON FERRY GATE DESIGN & ERGONOMIC RISK FACTORS

ViVA studied the job role of airport security staff, creating a job analysis and scientific report on both physical and psychosocial risk factors.

AVIATION SECURITY BAGGAGE HANDLING

ViVA provided the post-occupancy review of a control room design, verifying quality changes and recommending further work design improvements.

Post-occupancy control room design review

ViVA provided technical human factors input to the development of rail industry standards, guidelines, and advisory materials.

RAIL INDUSTRY ADVISORIES

ViVA provided the integrated risk assessments, task re-design advice, workplace education, and support to respond to regulatory investigations on manual tasks in tyre recycling.

Manufacturing, Safety Investigations, Transportation

INVESTIGATIONS - TYRE RECYCLING

ViVA facilitated a design sprint workshop to future proof a company's workplace transformations

DESIGN SPRINT WORKSHOP FOR A GLOBAL INFRASTRUCTURE COMPANY

ViVA provided the human-centred and systems-oriented design parameters for a new bus garage for a local government transit system.

PUBLIC TRANSIT BATTERY ELECTRIC BUS DEPOT GARAGE DESIGN

ViVA creating tailored solutions that appreciated a worker's sensory preferences, creating a more inclusive workspace design.

SENSORY PREFERENCES IN OPEN PLAN WORKSPACES

ViVA developed comprehensive design guidance material to support the design and fitout of a bus depot and adminstrative office space.

HUMAN-CENTRED ENVIRONMENTAL DESIGN FOR BUS DEPOTS

ViVA provided the human-centred and systems-oriented functional design specifications for the design of a battery electric bus operator's cab.

PUBLIC TRANSIT BATTERY-ELECTRIC BUS CAB DESIGN

ViVA mediated an important decision making process impacting on 100's of workers in the selection of an effective office workstation chair.

OFFICE CHAIR PURCHASE SELECTION

ViVA led research and development of animated, interactive learning modules on off-the-road tyre handling fatal hazard exposures.

MINING OTR TYRE HANDLING FATAL HAZARD EDUCATION

ViVA facilitated an industry design workshop to develop a taxonomy of fatal hazard exposures in mining tyre handling operations.

Mining OTR tyre handling fatal hazard analysis

ViVA helped create more efficient tyre maintenance systems in the road construction industry.

IMPROVING SAFETY AND EFFICIENCY IN ASPHALT PAVER TYRE REMOVAL

ViVA employed innovative design strategy immediately transforming safety and efficiency in manual sweeping tasks.

REDESIGNING THE TASK OF SWEEPING FINE DUST AT AN ASPHALT PLANT

ViVA advised on company strategy to navigate a successful return-to-work with flexible, hybrid work policies.

Return to Office Mandates - Flexible Hybrid Schedules

ViVA provided the human-centred functional specifications on the design and fit-out of a fire command centre for airport traffic and safety management.

DESIGN REVIEW FOR FIRE COMMAND CENTRE AIRPORT SERVICES

ViVA helped create more efficient systems of work in road construction maintenance tasks.

PRODUCT DESIGN TO IMPROVE WORK SYSTEMS IN ROAD CONSTRUCTION

ViVA helped create more efficient systems of work in road construction maintenance systems.

IMPROVING DIESEL BATH BUCKET ERGONOMICS FOR ASPHALT CREW SAFETY

ViVA curated stories from practitioners in a new book, Ergonomic Insights, providing balanced views on ergonomic implementation successes and challenges.

PRACTITIONER SUCCESSES AND CHALLENGES IN WORKPLACE ERGONOMICS

ViVA helped a transport company determine human-centred approaches and critical hazard exposures to inform the re-design of their bitumen trailer.

Redesign of a Bitumen Trailer

ViVA customised yoga and fitness workshops for clients, promoting both mental and physical health and overall wellbeing.

ENHANCING WELLBEING THROUGH SPECIALISED WORKSHOPS

ViVA tailored ergonomic strategies for government workers in their relocation to new offices nationally.

Ergonomic Strategies for an Office Relocation Fit-out

ViVA provided the human-centred design specifications for the wheelhouse to support the procurement and design of a new fleet of local government river ferries.

RIVER FERRY WHEELHOUSE DESIGN STRATEGIES

ViVA provided the integrated risk assessments on wind turbine maintenance tasks to inform the task re-design control strategies in the renewable energy sector.

ERGONOMIC RISK ASSESSMENTS OF MAINTENANCE TASKS IN WIND TURBINES

ViVA advised on workstation setup to improve the health and productivity of a worker in shared office space.

ERGONOMIC SOLUTIONS FOR VISUAL COMFORT

ViVA tailored home office solutions to improve the health and productivity of a work-from-home employee

REMOTE OFFICE ERGONOMICS ADVISORY SERVICE TO BOOST PERFORMANCE

Ergonomic truck cab designs enabling safer, more efficient work for arborists.

Addressing Ergonomics for Arborists’ Transit Safety and Wellbeing

ViVA provided the extensive, contextualised, contemporary manual task risk management education workshops to distinct divisions of a local government entity.

MANUAL TASK RISK MANAGEMENT TRAINING

ViVA's health and wellbeing services transformed workforce health behaviours, bolstering well-being and a self-care culture.

Improving Health Behaviours in the Construction Industry

ViVA empowered remote team members with practical sleep, fatigue and energy management strategies to enhance their health, well-being, and productivity.

SLEEP & FATIGUE EDUCATION TO A DISTRIBUTED WORKFORCE

ViVA examined system factors of machinery crush & entanglements in underground mine, paving the way for future-forward, sustainable mining automation strategies.

UNDERGROUND METALLIFEROUS MINING CRUSH & ENTANGLEMENT WORK FACTORS

ViVA instructed gym members in quick, effective upper extremity self-care techniques, improving mobility, function, and sense of well-being.

SELF-CARE TECHNIQUES FOR UPPER BACK, NECK, AND SHOULDER HEALTH

ViVA analysed roadside carcass removal, enhanced safety investigations, and recommended task improvements.

SAFETY INVESTIGATIONS - ROADSIDE REMOVAL OF DECEASED ANIMALS

ViVA enabled a systems view to tackle a complex phenomenon of hand injury risk exposures in off-the-road tyre maintenance.

OPEN CUT MINING, TYRE MAINTENANCE, AND HAND AND FINGER INJURIES

CASE STUDIES

Browse by industry

Browse by complexity of the challenge

ViVA provided guidance to shift incident investigations from compliance to resilience through systemic solutions.

Transforming Investigations into Systemic Safety Improvements

ViVA blended service design with human systems engineering in a co-design workshop with an innovator in trucking technology.

Scalable Technology Solutions for the Trucking Industry

ViVA developed comprehensive design guidance material and provided the scope on establishing a classroom design advisory council.

Environmental design in the education sector

ViVA co-crafted diversity frameworks to transform inclusivity policies into actionable and measurable workplace outcomes.

Crafting a 'Design for Diversity' Framework

ViVA facilitated design sprint workshops to craft challenge statements and frame the users’ needs on risk assessment tools

Risk Assessment through Digital Storyboards

Optimising glove design to transform workplace safety and functionality for better human performance.

IMPROVING GLOVE DESIGN THROUGH HUMAN FACTORS ANALYSIS

ViVA provided comprehensive health risk assessments describing fleet mechanic job roles.

Heavy Vehicle Mechanic Job Analysis

Discovering time and space through business meeting efficiencies.

Creating Time and Space by Redesigning Efficiencies in Work Meetings

ViVA applied scientific-approaches and data-driven job design analytics to create a road map on cost savings and job re-design initiatives in the education sector.

JOB (RE)DESIGN IN THE EDUCATION SECTOR

Using mixed methods, ViVA identified four causational pathways of occupational psychosocial risk impacting on school staff and leadership.

OCCUPATIONAL PSYCHOSOCIAL RISK FACTORS IN EDUCATION

ViVA developed the workshop content and exercises to help a health and safety team deliver a workshop on work design initiatives to other business units.

WORKSHOP FACILITATION ON WORK DESIGN STRATEGIES

ViVA provided scientific literature review, definitions, and a journey map of staff attrition patterns to guide an executive workload reference group.

WORKLOAD MANAGEMENT IN SERVICE INDUSTRIES

ViVA, sponsor of the WhyWork® Podcast, customised design-sprint workshops and special-release industry podcast episodes.

SPECIAL-RELEASE PODCAST EPISODES - WhyWork

ViVA provided a design framework to improve both customer and finance representative work experiences.

DESIGN FOR SENSORY PREFERENCES IN CUSTOMER SERVICE CENTERS

ViVA provided the human factors and systems perspective on workplace investigations, outlining five key questions to guide investigative approaches.

INCIDENT INVESTIGATIONS AND ACCIDENT CAUSATION ANALYSIS

ViVA led research and design sprint workshops to examine the business use cases on integrating visual remote guidance head-mounted tablet headwear in mining maintenance practices.

VISUAL REMOTE GUIDANCE HEAD-MOUNTED TABLET TECHNOLOGY TRIALS

ViVA led research on developing and integrating effective OTR tyre handling hazard education material in industry.

INTERACTIVE, ANIMATED LEARNING MODULES IN OTR TYRE MAINTENANCE

ViVA provided a popular design-sprint workshop for occupational physicians, providing education on work redesign while fulfilling their continuing education requirements.

OCCUPATIONAL MEDICINE PRACTITIONER DESIGN SPRINT WORKSHOPS

ViVA blended science with contemporary trends on understanding wellbeing data to determine crucial areas to focus on when improving teaching and leadership staff experiences.

SENSE-MAKING OF WELLBEING SURVEY DATA

ViVA applied a student-centred approach, using cognitive work analysis in focus groups to re-design undergraduate curriculum and assessment.

UNDERGRADUATE CURRICULUM DESIGN

ViVA provided the verification to qualify an energy sector corporate client for the Green Star Ergonomics Credit on their office fit out.

GREEN STAR ERGONOMICS CREDIT IN OFFICE FIT-OUTS

ViVA provided the human-centred design parameters on aviation flight crew staff's interaction with beverage and soup vessels to suit the constraints of air travel and the capabilities of diverse workers.

AVIATION CABIN CREW TASK RE-DESIGN

ViVA's "Jessie" interactive office education case study made workstation set up learning fun and effective

Jessie ViOffice Interactive, Animated, Case Study Education

ViVA curated stories from several viewpoints in a book, Healthcare Insights. These consumer, practitioner, and design strategy views provide insights on healthcare improvements.

DIFFERENT POINTS OF VIEW IN HEALTHCARE EXPERIENCES

ViVA provided specialist health, wellbeing, and transformative work design support for the development of global resources for the built environment.

INTERNATIONAL WELLBEING DESIGN ADVISORIES

ViVA blended science with contemporary integrated risk assessment methods to determine a preferred chute design for meat processing cutting lines.

MEAT PROCESSING AND PACKAGING TASK DESIGN ANALYSIS

ViVA analysed the work of gas cylinder staff. They determined integrated physical and psychosocial risk exposures, advising on work re-design interventions.

WORKING WITH COMPRESSED GASES

ViVA blended science engaged care staff in work analysis. They determined physical and psychoscial risk exposures, advising on work re-design interventions.

AGED CARE WORK HEALTH AND SAFETY HAZARD EXPOSURES

ViVA enabled a utilities company to successfully transition to an efficient, person-centred approach to their hybrid work strategy.

Allocating workspace for a hybrid workforce

ViVA provided the sociotechnical systems analysis on injury causation in river ferry engine rooms and maintenance tasks with recommended design improvements.

INJURY INVESTIGATIONS FOR RIVER FERRY MAINTAINERS

ViVA provided a person-centred and systems-oriented review of the acoustic treatments in the indoor firing range, recommending work design improvements.

ENVIRONMENTAL DESIGN REVIEW OF AN INDOOR FIRING RANGE

ViVA provided the human-centred ergonomic design parameters on ferry gate design for interactions by diverse ferry staff and maintainers while maintaining passenger safety.

PONTOON FERRY GATE DESIGN & ERGONOMIC RISK FACTORS

ViVA studied the job role of airport security staff, creating a job analysis and scientific report on both physical and psychosocial risk factors.

AVIATION SECURITY BAGGAGE HANDLING

ViVA provided the post-occupancy review of a control room design, verifying quality changes and recommending further work design improvements.

Post-occupancy control room design review

ViVA provided technical human factors input to the development of rail industry standards, guidelines, and advisory materials.

RAIL INDUSTRY ADVISORIES

ViVA provided the integrated risk assessments, task re-design advice, workplace education, and support to respond to regulatory investigations on manual tasks in tyre recycling.

INVESTIGATIONS - TYRE RECYCLING

ViVA facilitated a design sprint workshop to future proof a company's workplace transformations

DESIGN SPRINT WORKSHOP FOR A GLOBAL INFRASTRUCTURE COMPANY

ViVA provided the human-centred and systems-oriented design parameters for a new bus garage for a local government transit system.

PUBLIC TRANSIT BATTERY ELECTRIC BUS DEPOT GARAGE DESIGN

ViVA creating tailored solutions that appreciated a worker's sensory preferences, creating a more inclusive workspace design.

Browse by
complexity of the challenge