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VISUAL REMOTE GUIDANCE HEAD-MOUNTED TABLET TECHNOLOGY TRIALS

ViVA led research and design sprint workshops to examine the business use cases on integrating visual remote guidance head-mounted tablet headwear in mining maintenance practices.

PROJECT LEAD

PROJECT TEAM

PARTNERED WITH

University of Queensland Sustainable Minerals Institute, Real Serious Games, EMESRT

Context

There are significant skills and staffing shortages in the heavy industries, many of which can be resolved through the assistance and integration of new technologies.

Challenge

A mining industry group was curious about the implications of using visual remote guidance in tyre maintenance practices. They needed empirical evidence and business use cases on its application.

Approach

The ViVA human factors team led industry-funded and sponsored research on the integration of visual remote guidance headwear in the mobile plant maintenance. This included applying a systems approach to examine fundamental research on human-technology interactions, considering the inclusivity criteria, facilitating focus group design workshops, and leading industry design sprint workshops. The work graduated to progressively testing the technologies in work systems under different conditions, and developing the parameters on agile design evaluation.

Outcomes

ViVA published research through the funding body with content as a model of testing the integration of these technologies in maintenance work systems. The findings led to discoveries on use cases, some of which were not originally imagined in the early focus groups, showing the benefits of this rigorous and graduated case analysis approach.

Funded by: ACARP
Image credit: VR Vision