In this presentation, Dr Pazell used narrative storytelling to explain the work realities of three
fictional, but relatable characters from different industry segments. Their experiences inform the
recommendations to manage their risks of musculoskeletal disorders that impact on other
hazard exposures, business objectives and values. The presentation explained the 3M’s: the Meaning of the worker experiences, how to interpret the findings so that work can be Manageable, and an action plan to design better Manual tasks.